Warranty And Care

WARRANTY

Please note that the loss of the plating or enamel due to use is not covered by our guarantee.

All items bought on the online store are guaranteed for 1 year on parts and labor from the date of purchase. Created by hand, the jewels of La Maison Les Néréides are rigorously controlled before being shipped. The gilt and enamel which complete our products are sensitive to bumps, that is why La Maison Les Néréides cannot bring any guarantee against the possible damage of an inappropriate use of the jewellery. To make your jewellery last and maintain its original sparkle, we recommend you take the best care of it (consult our care instructions).

Les Néréides jewellery is handcrafted so there will be slight variations from piece to piece.
These do not reflect product flaws, but instead make each piece unique. Should your jewellery become damaged due to defects in workmanship, the item will be repaired.

By treating your Les Néréides with the utmost care, you will be able to enjoy our jewellery for many years to come. 

CARING FOR YOUR LES NEREIDES JEWELLERY

• Treat your jewellery carefully.
• Don’t expose your jewellery to a hot day at the beach or an intensive workout.
• Remove while showering, swimming, and exercising.
• The fastest way to tarnish your jewellery is by contact with moisture and liquids. This includes putting on lotions, washing your hands, a spritz of perfume, and sweating with your jewels on. Even the oils on your skin can wear down the plating and metals over time.
• Avoid contact with chemicals (hairspray, perfume, body lotion, bleach, etc.).
• Do not place directly in water.
• Never use detergents, or any chemical cleaners or polishes.
• Clean gently with a soft, dry cloth.
• Don’t leave jewellery in the bathroom. Humidity can speed up the oxidation process that produces tarnish.
• Store the jewellery in the original packaging or in a protective pouch.